Glossary
Corrida, tramo, corte, dotación, permisionario: the words a Mexican bus line uses every day, explained plainly, each one with the place in Boleti where you work with it.
38 terms in alphabetical order
The moment the passenger gets on the bus and the driver checks their ticket. In Boleti the driver scans the QR code from their phone, only for the trip they were assigned; if the ticket belongs to another trip, they are told right away, and the seat shows as boarded.
The part of the fare a passenger leaves to secure their seat. They get a deposit receipt, which is not valid for boarding. When they pay the rest they get their ticket, and if they don't pay in time the seat is released according to the deposit policy you set.
A seat held in a passenger's name before it is fully paid. At the box office it is held with a deposit; in online sales it stays held for a limited time while the passenger pays, for example at OXXO, and it is released on its own if they don't pay.
The start of a cashier's shift: they open their drawer with a starting float, and from then on everything that comes in and goes out is counted. At the end they close with their cash-up, and the gap between what should be there and what they hand in is in plain sight.
The document that entitles a passenger to travel on a trip, in a seat and over a segment. It carries its folio number and QR code, and it is printed on thermal paper or sent by WhatsApp and email so the passenger can show it on their phone when boarding.
A ticket that is already paid but has no date. The passenger gets a code they redeem at the box office or on your sales page to pick a departure within the days you set. You can block dates when it can't be redeemed, such as peak season.
When you move the departure time of a trip or the time of a stop, because of traffic or roadwork. In Boleti the following stops shift on their own, and only the passengers whose boarding time changes get the notice by WhatsApp and email.
The Comprobante Fiscal Digital por Internet, the electronic invoice required by Mexico's tax authority (SAT), in its version 4.0. It comes as an XML file, which is the one that counts for SAT, and a PDF to read it. In Boleti every invoice stays linked to the ticket that produced it.
The program that rewards people who travel with you often: every trip adds points, they move up a level and trade the points for tickets or prizes. Your passenger gets a reason to come back to you, without you lowering your fares for everyone.
The team that reviews the money from the box offices: it approves deposit slips, checks expenses and verifies cash-ups. In Boleti it is a role that sees all of the company's money (on Coordinados, the manager only sees their own territory) but does not sell tickets or change the settings.
A company of partners and permit holders who operate under one bus line, even though each of them brings their own buses. Each partner wants to know what their buses earned, and the owner wants to see the whole company. This is how Boleti works with cooperatives and coordinated companies.
Each scheduled departure on a route, on a given day and at a given time, with its assigned bus. It is what you actually sell: the passenger buys a seat on the 8:00 trip. A trip you won't run can be suspended without canceling it.
The tally a cashier makes when closing their shift: cash and card sales, what came in, what went out, what should be there and the difference. In Boleti it can be printed or saved as a PDF, and a drawer someone forgot to close is closed automatically overnight for review.
The map of the bus seats the cashier sees while selling: which are free and which are taken, and over which part of the route. When the box office, your sales page and WhatsApp read the same live seat map, nobody sells the same seat twice.
The cash from sales that the cashier takes to the bank. In Boleti they take a photo of the deposit slip with their phone, it is linked to their cash-up, and the cash review team compares it with what they had to deposit to approve or reject it.
The money you hand the driver before leaving to cover the road: diesel, tolls and meals. When they come back you settle up against the receipts they turned in and what they returned, and every expense is charged to the bus they drove.
Each stop along a route where passengers get on or off. When you build the route, each stop has its kilometers, its minutes and the fare for its segment. If you move the departure time, the following stops shift on their own.
The unique number that identifies a ticket, a receipt, a payment or a work order. With their ticket's folio the passenger gets their invoice, the cashier finds the sale, and the cash review team knows which ticket each payment belongs to.
What the driver pays on the road: diesel, tolls, meals. In Boleti they record it from their phone with up to three photos of the receipt, and each expense is charged to the bus they drove so you know how much that trip left you.
A program for older adults; at the box office, the discount you set up is applied when the passenger shows their card. That is why the INAPAM passenger type has its own price, just like adult or child.
A third-party platform that sells tickets from many bus lines on one website or app, known in English as an OTA (online travel agency). Once connected to your system, it lists your trips so you reach more passengers. See the Boleti integrations.
The kilometers a bus has traveled, the number that tells you when it is due for service. With Boleti's GPS tracking you enter the real odometer reading once and the system keeps adding what the GPS measures, so you always have it at hand.
Settling up with the driver after the trip: what they were given, the approved receipts and what they returned. Whatever is missing is deducted from their pay, and if it is more than they earn on that trip, the difference is recorded as a debt.
What a bus line calls the bus driver. A trip can carry two or three of them, known as principal, segundo and postura, and their pay is split among them. In Boleti each driver has a profile with their licenses and sees their trip from their phone.
The record of each breakdown or service on a bus. It has a folio, who reported it, which mechanic it was assigned to, which part was used and a photo of the finished job. The cost is charged to the bus, so you know what each one costs you.
When your buses carry parcels and shipments as well as passengers. In Boleti each shipment is recorded on the trip it travels on, with its waybill and its payment, so it no longer depends on a separate notebook. It comes with every plan.
The person or company that holds the permit to provide passenger service with their own buses. A coordinated company brings several permit holders together, and each one wants to see what their buses bring in.
The fixed path your line runs, from an origin to a destination, with its stops in between. Trips are scheduled on top of the route, one at a time or for a range of dates. If you change the route later, the upcoming trips update on their own.
In a cooperative or coordinated company, the owner of one or more buses. In Boleti they check from their phone only their own routes and buses: trips, tickets, the GPS map, workshop spending and income, without changing anything or seeing other partners' data.
The counter where tickets are sold, at the terminal or at an office. Each box office has its cashiers, its cash drawer and its cash-up. In Boleti how many you can have depends on the plan: 1 on Ruta, 3 on Línea, 8 on Flotilla and 15 on Central.
Charging each passenger only for the distance they ride: whoever gets on or off at a stop pays the fare for their segment, not for the whole route. Each segment's fare is entered when you build the route, stop by stop, so the box office no longer has to work it out.
The process that makes an invoice valid with SAT; in Boleti it is done with stamps you buy in packages from your panel. Each stamped invoice uses one stamp, and the PDF and XML reach the passenger by email.
The stretch of the route between two stops. The same seat can be sold on two segments that don't overlap: one passenger gets off at a stop and another gets on right there. The seat map shows which part of the route is already taken so it isn't sold twice.
When passengers change buses partway through the trip, because of a breakdown or because another bus picks them up. In Boleti it is recorded at the departure or at a stop, nobody loses their seat, and the income is split by the segment each bus covered.
Cash one cashier hands to another, for example at a shift change. It is recorded as a handover and the person receiving it confirms it, so nobody can say they gave the money to a coworker without a record of it.
What a bus line calls each bus in its fleet, usually by its fleet number: number 07, number 12. Trips are assigned to the bus, workshop spending is charged to it, and the income statement shows what it sold and what it left you.
The sale a driver makes when a passenger gets on along the way. They record it from their phone, take cash or card, and it goes into their own cash-up, so at the end of the trip you settle up with them just like with any cashier.
Outbound and return sold in a single transaction, with one payment and the same passenger. If you have a promotion for the return, the discount applies on its own and the cashier no longer does the math. In Boleti it comes with the Flotilla plan and up.
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